Welcome to my blog! My research focuses on how leaders can drive advantage through technology. The unifying theme is digital technology: its effects on organizations, industries, and society. And, of course, I study the ways senior executives can help their organizations to thrive through waves of digital innovation. My research projects — and my blog posts — follow three broad streams, with new topics adding over time.
IT risk management , which led to my first book, focuses on how leaders on both sides of the IT/business divide can use IT risk to have better conversations and make better decisions – IT Risk as a language for alignment. Organizations that manage IT risk better don’t just have fewer unfortunate IT incidents; they also report higher efficiency, higher agility, and stronger IT/business relationships. This work is the basis for my first book: IT Risk, Turning Business Threats Into Competitive Advantage, and a number of other articles.
Another stream of research focuses on CIO leadership — how IT leaders can transform from order takers to strategic partners. Many IT leaders feel they don’t get the respect they deserve; they are seen as cost centers and not innovators, and they hear about major strategic decisions only after they are made. Meanwhile, business executives feel that their IT units cost too much and fail to deliver value. Our research shows how leaders can change the situation by building transparency around specific elements of value and performance. Leaders who take charge of the value conversation can improve IT performance and make IT a true driver of strategic advantage. This research led to the book The Real Business of IT: How CIOs Create and Communicate Value, and many other publications.
My latest book, Leading Digital: Turning Technology Into Business Transformation, is launching October 14, 2014. It focuses on how CEOs and other leaders can drive digital transformation in their organizations. Digital technologies such as mobile, social media, big data, and internet of things have become part of the conversation in C-suites around the world. However, while many companies are paying attention to digital, and many are investing, our research shows that relatively few – Digital Masters – are truly driving advantage. Executives in Digital Masters see digital not as a technology challenge but as a leadership one. They don’t just adopt technology; they drive transformation.
I’ll post on these topics, and others, periodically. Please come back from time to time. Or, send me your email and I’ll let you know when new things are ready.